Thousand Oaks Townhouse Association

c/o MJF Associates

10692 Crestwood Drive

Manassas, Virginia20109

703 369-6535

totaboard@totanews.net


EMERGENCY: 911

Non-emergency: (703) 792-6500

Prince William County Police Department

Frequently Asked Questions (FAQs)

Topic Areas:


Important Phone Numbers:

Architectural Violations:

I received a violation in the mail.  What do I do now?
The violation was discovered by MJF Associates.  Investigators patrol the community to ensure that all properties adhere to TOTA, County and State standards.  With each violation, required repairs are listed with a required date of completion.  Once the repair is complete, please call MJF Associates to notify them of the repair.  At this point, MJF Associates will re-assess the violation and, if in fact completed, will close the violation.  If it is not completed/corrected, the homeowner's account will be assessed fines either as a single occurrence fine or as daily fines until the violation is completed/corrected.

However, you may request an extension to the due date if extenuating circumstances are approved by the TOTA Board.  The Board generally requests your attendance at the following monthly meeting to allow you an opportunity to explain the need for an extension.  However, if you do not attend the meeting, you will not receive an extension, and the fines will continue to accrue.  Please coordinate regularly with TOTA and/or MJF Associates.  We do not want to see our community members assessed - we are here to help!  But, we are also here to maintain a healthy and safe community for all residents.

What if I don't fix the violation?
If you do not comply, you will be fined.  When the amount of the fine grows above a particular dollar value, a lien will be placed against your home.  You may request a hearing before the TOTA Board in which you can explain your situation for failing to fix the violation.  The Board will decide how much time may be granted in order to complete/correct the violation, if any at all.  If you do not complete/correct the violation and the time-to-complete has expired, you will be charged $10 per day until the violation is completed/corrected.

Board of Directors:

Who serves on the Board of Directors?
The Board is comprised of homeowners within the community that volunteer their time to help make our neighborhood a better place to live.  Any homeowner in the community can volunteer for the Board or a Committee, so long as they are in good standing in the community.  The length of each term for an at-large Board member is three (3) years.  For executive members (i.e., President, Vice President, Treasurer, Secretary), the term is one (1) year.  The current Board is detailed here.

Grounds Maintenance | Snow Removal:

Do I have to mow my grass and maintain my yard?
Yes.  You are responsible for the up-keep of your property, as defined by your property plot map (i.e., the entire property that your home resides on).  According to TOTA Architectural Standards, "Grass shall not exceed six (6) inches in height."

TOTA has a contract with Rankin Landscaping to mow, weed, seed and generally maintain all common areas; however, they are not responsible for your property.  More information can be found here.

Do we have snow removal, or am I responsible for this?
Rankin also provides our snow removal services.  However, some roads/streets are not maintained by Rankin, but rather by the County and/or State.  We only provide snow removal services on a case-by-case basis.  For sidewalks and any common sides of walk-ways/sidewalks, you are responsible for clearing these areas.

Neighborhood Watch:

Do we have a neighborhood watch?
Yes.  Did you know that Neighborhood Watch programs are believed to be 20 times safer than those areas without a program?  We do have a watch that is maintained by the TOTA Board.  However, we are always looking for volunteers to keep a watchful eye in our community to ensure it remains a safe, healthy place to live.

If you have an emergency, always remember to call 911.  However, if you encounter activity you feel may require the attention of the Police, do not hesitate to call the non-emergency number: (703) 792-6500.

When calling, it is often helpful to note the following pieces of information:

However, never put yourself in harm's way!  Under no circumstances should you engage and/or confront any suspicious activity, individuals and/or groups.  Call the Police.

Parking:

Where can I park?
Each home comes with at least one (1) assigned parking space for residents per the TOTA by-laws.  Some homes may come with two (2) allocated spaces, based on the original development plans for the community.  These assigned parking spots are marked with your home address number painted on the curb for each applicable space.  You may only park in these particular spots.

Where can my guests park?
There are several guest parking spots located throughout the community.  However, these are GUEST spots only, and are not intended for residents.  Thus, as a resident, please be responsible and considerate of our community's visitors by not parking in them on a regular basis.

Additional parking is available on the street on Mayflower Dr. and Clipper Dr.

Any commercial vehicles must be parked on Clipper Dr.

Can I have a car towed from my parking space?
Yes.  You may call Dominion Wrecker Service at (703) 590-0994.

Playgrounds:

Are there playgrounds within the community?
Yes.  Please go here for more information.

Pool:

Who can use the pool?
Any TOTA member in good standing can use the pool.  Good standing means that all dues have been paid to date.  Renters must secure a "waiver of pool rights" from the property owner to obtain a pool pass.  For more information, please contact the TOTA Board.

Age Restrictions:

Do I need a pass to get into the pool?
Yes.  Before the pool season begins, the Board will hold several sessions in which each resident interesting in visiting the pool may have their picture taken for receipt of a pool pass.  When visiting the pool for the first time, a pool pass will be provided to you.  For each additional time you visit, you will be required to show the pass to gain admittance to the pool.

When is the pool open?
Pool hours are from 11:00AM to 8:00PM daily.  While school is in session, the hours are 4:00PM to 8:00PM Monday through Friday and normal hours on weekends.

For more information regarding the pool and rules, click here.

Police/Security Detail:

Does the community have security guards?
Yes.  PWC law enforcement patrol the neighborhood very regularly.  In the event you need to speak with the police, either call the emergency line (911) or the non-emergency line (703) 792-6500.

Trash:

Am I required to have a trash can?
Yes.  Per the PWC Health Department (and policies that we enforce within the community), you are required to possess a trash can.  Please see PWC Health Department's policy: Chapter 22, section III.

Where do I put my trash can for pick-up?
You may set out your trash can on Sunday and Wednesday nights after 6:00PM.  Trash cans must be put away in a timely fashion or fines will be assessed against your account.

For more information regarding the trash policy, click here.

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